WHAT WE DO FOR YOU
Last mile delivery is a critical component of fulfillment. Its complexity lies in day-to-day volume fluctuations, optimizing routes, managing unpredictable factors like traffic congestion, and ensuring timely and cost-effective delivery to end consumers.
Our dedicated B2B and B2C Last Mile services are designed to streamline your delivery process. We have the capacity to negotiate prices and delivery options with local carriers and to proactively handle potential delivery issues to maintain highest KPIs. With CEVA, parcels are delivered to your end customers on time, with a great customer experience thanks to their preferred carriers.
OUR SERVICES
- Parcel services with flexible delivery options: From time-sensitive same-day deliveries to scheduled options, we tailor our services to meet the distinct preferences of your customers.
- Specialized handling for heavy and bulky items: Our comprehensive solutions, including white glove services, professional installation, and WEEE*-compliant disposal, ensure that even the most complex deliveries are executed with care and precision.
- Real-time visibility and control tower: Gain complete visibility and control over your deliveries through our control tower. We monitor every step of the journey, address potential issues proactively, and keep your end customers always informed.
- Seamless IT integration: Our services seamlessly connect with the existing Warehouse Management Systems (WMS), Transport Management Systems (TMS) and other systems via APIs (Application Programming Interface) or EDI connection. This integration ensures smooth data flow and minimizes operational disruptions, leading to optimized last mile deliveries.
*WEEE - Waste from Electrical and Electronic Equipment
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WHAT MAKES US DIFFERENT
- Carrier selection aligned with your standards: CEVA goes beyond standard practices by meticulously selecting the carriers that represent your brand with your customers. These carriers ensure a consistent and positive experience at every touchpoint.
- Leveraging last mile networks: With our in-house Last Mile networks combined with strategic integration with local carriers considered as local heroes, we harness localized expertise for efficient and dependable deliveries. This approach ensures faster transit times and enhances the overall customer experience.
- Integrator approach for optimal pricing: We act as a strategic integrator, leveraging our expertise to secure optimized pricing for your deliveries. This approach not only enhances cost efficiency but also contributes to your bottom line.
- Flexible carrier switching with IT integration: With our advanced IT integration, changing carriers becomes a hassle-free process.
- Tailored delivery combinations: CEVA empowers you with limitless combinations of delivery options, time windows, lead times, and services. This customization extends to returns options and communication preferences, allowing you to cater to your customers' unique needs.
- Commitment to sustainable delivery: We prioritize low carbon solutions, minimizing the environmental impact of deliveries while contributing to a sustainable future.
- Championing innovation: we foster innovation by collaborating with disruptive newcomers like Wing in France, that provide innovative omni-channel options, setting trends and redefining customer expectations.
