One of CEVA's customers, a global leading automobile manufacturer, required the delivery of a shipment of spare parts to Argentina to their end customer to avoid a production line shutdown.
The request for shipment was received on April 5 for a shipment in size: 11 Skid /13.52 CBM / G.W.2255 KG, with the delivery required by April 11.
The Time Critical Service (TCS) team received the shipment request from the customer whose supplier is located in Suzhou. The supplier would normally dispatch shipments from Shanghai. However, Shanghai was in lockdown, where trucks and flights were limited, and the customer needed urgent delivery by April 11th.
Only a few Freight Forwarders could guarantee the delivery time during the lockdown; CEVA’s Time Critical solution, network and experts were able to manage the customer shipment and timeline and ensure 100% on-time delivery or a full money-back guarantee.
network support, even during lockdown