Case studies

Accelerating the deployment of a new innovative vehicle in Europe with a reliable B2B/B2C delivery solution

CEVA partnered with a leading car manufacturer to deliver two-passenger electric quadricycles to end-consumers in several European countries


The customer has launched a new innovative model in 2020, a lightweight electric quadricycle that is accessible to 14-year-olds with an AM license. The brand estimated that more than 40% of users are under 18.


Our customer's business challenges

This vehicle has been marketed in France, Italy, Spain, Portugal, Belgium, UK, and Turkey starting from mid-2020. To support this innovation, the car brand must meet ambitious targets in terms of customer experience & brand image. 

For these reasons, the company selected an expert in Finished Vehicle Logistics CEVA:

  • To accelerate the deployment of these new vehicles in those markets with a highly reliable solution
  • To facilitate handover, especially toward the teenager population  
  • To enhance customer experience  
  • To ensure a consistent brand experience all over Europe  


See how CEVA has contributed to meet eco-friendly mobility requirements with a full Door-to-Door solution

  • End-to-end solution starting at factory release in Kenitra (Morocco) and shipment towards main European ports 
  • Training of a pool of experts for technical personalization (PPO) of this new model 
  • Customs operations, vehicles reception at the country hubs  
  • Compound operations  
    • Post Production Operations: installation of accessories and decorative elements, fine-tuning of the MY AMI POP and MY AMI VIBE pack configurations  
    • Pre-Delivery Inspection operations: full pre-delivery preparation and inspection  
  • Cars and parts storage 
  • Training of drivers 
  • Training of product geniuses for handover to end-customers 
  • Last mile delivery 
  • Handover to consumers (both B2C and B2B)  
  • Full Digital Traceability 
  • Control tower per country: KPIs release/monitoring  



Vehicles delivered


End-Customer satisfaction*

  • One stop shop FVL experience  
  • High level of personalization of cars  
  • Full visibility 
  • Customer experience

*Only on B2C deliveries 2020-2022 

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