- Quarter-end OOG Project deadlines for shipments ex SIN
- Low volumes in first 2 months of a quarter
- High surge in volume in the last month
- Shipments needing to move on freighters
- Limited providers and capacity due to over-height crates short lead-time and notice for cancellation due to production schedule
Our customer's business challenges
- Dedicated Customer service team for Customized Planning of the OOG projects
- “Gateway Concept” to spread load to other gateways
- Dedicated Customer Service team to follow-up Project Plan based on “On-Dock Date” requirement
- Gateway team pre-booking space in advance – with Customer Service team follow-up
- Air-ride cross-border trucking in the event of space constraints
The results
- The customer can now successfully move up to 250 tons per month
- This enables completion of up to 20 to 25 projects per month meeting On-Dock-Date
- Cost-savings for customer
- Customer fulfillment to meet Quarter-end budget and revenues
- Able to avoid additional costs for charters