Aftermarket and reverse logistics

Extending product lifespan in the most cost-effective way


Reverse logistics plays a pivotal role in supply chain. Our solutions not only cover spare part management and distribution, but also returns, refurbishment and lifecycle management. Designed for diverse range of sectors, including automotive, technology, consumer, retail, industrial, and aerospace, our tailored solutions cater to your specific needs. We focus on aftermarket value creation through efficient processes, sustainability, and superior customer experience.

Our services

Spare parts management 

  • Network design
  • Warehousing and distribution: Streamlined processes for efficient spare parts warehousing and distribution
  • Cross dock operations
  • Transportation planning and execution

Reverse Logistics

  • Return logistics: C2B and B2B Pick up direct or via PUDO, RMA management and transport.  
  • Return processing: Quality Control, Testing, Warranty Verification, and Sorting to decide on Repairing, Refurbishing, or Recycling the item. 
  • Repair: Light repair regarding customer specification to increase lifespan 
  • Asset Management: Developing, operating, maintaining, upgrading, and disposing of assets in the most cost-effective way 
  • Refurbishment and reconditioning: Specialized services for refurbishing and reconditioning products to extend their lifecycle 

Recycling logistics  

  • Collection (Dangerous goods or/and waste) ​ 
  • Diagnostic / assessment​ 
  • Disassembly and component recovery ​ 
  • Repacking and Consolidation​ 
  • Consolidated Transport to recycling unit (standard/ Dangerous goods or waste transportation) 

Compliance and regulatory expertise in navigating and adhering to industry-specific regulations and compliance standards in reverse logistics 

Technology integration: Integration of advanced technologies, such as IoT and data analytics, to optimize reverse logistics processes and enhance decision-making  

Responsive services and customer support 

  • Spare part management : Quick response and delivery for urgent orders (Rush order, Vehicle on road (VOR)) 
  • Returns management: Seamless handling of returns from dealers, suppliers, shops, and end consumers
  • Warranty Management for Parts and Products: Expertise in managing warranty claims and efficient scrapping processes
  • Call center services: Providing exceptional customer support with claims administration 
  • Visibility and reporting 

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  • Ability to design complex highly technical solutions customized by sector and Flow orchestration expertise ​ 
  • Global presence and scalable solutions: We seamlessly manage aftermarket services and reverse logistics globally through our extensive international network. Our scalable solutions adapt to fluctuating demand, whilst ensuring consistent and reliable services worldwide. 
  • Operational excellence at every step: Our streamlined and standardized processes, based on best-practice, guarantee swift and efficient service at every stage. 
  • Cost-Effective solutions for your business: Unlock cost optimization through increasing productivity, minimizing obsolescence costs, reducing inventory, and boosting correct fill rates. Our solutions are designed to maximize efficiency and minimize your operational costs.

Discover services designed to help you meet your strategic goals