Help with your delivery/shipment

How do I know when my shipment will be delivered?

After placing an order, it is essential to know where it is at all times and when a shipment will be delivered.

Delivery information and shipment tracking serve to reassure our customers and make deliveries more reliable. It is with this in mind that CEVA Logistics has created the shipment tracking tool: ‘CEVA Trak’. Find out how to track the progress of your delivery and when your shipment will be delivered.

CEVA Trak: your shipment tracking tool

Thanks to the “CEVA Trak” tool, you never lose sight of your parcel from start to finish and can easily anticipate its delivery.

However, the CEVA teams are always at your disposal and will be happy to answer any questions you may have regarding your home delivery. Depending on the country you are in, different contact options are available:

  • in the US, please contact or call +1-844-215-0640
  • in Italy, please contact
  • in other countries, please use our contact form.