Help with your delivery/shipment

How do I track my shipment?

In order to establish a relationship of trust between our teams and those of our clients, it is essential to provide each party with all the necessary information. According to this, we honour each order and allow you to follow your delivery. For this purpose, we have developed several online tools and ensure that every request and customer contact is handled personally.

CEVA Trak: our shipment tracking tool

To track your shipment, you can use our Shipment tracking tool ‘CEVA Trak’. Visibility is an integral part of any supply chain ant the CEVA Trak tool makes it quick and convenient to see exactly where a customer’s goods are at any given point in the supply chain.

Also, if you have a question about your home Delivery shipment, different contact options are available depending on your country of residence:

  • in the US, please contact or call +1-844-215-0640
  • in Italy, please contact
  • in other countries, please use our Contact us form