CEVA Logistics makes every effort to ensure fast and efficient delivery service in line with your expectations. All our teams are mobilised to satisfy your needs and create the best possible customer experience. However, your shipment may be delayed during its journey, or even lost in the delivery process. While we endeavour to avoid such a situation, we reassure you that in the event of a shipment being delayed or lost, we will always be on hand to help and to work with you to find a solution.
Your shipment has been delayed or has unfortunately been lost?
We deeply apologise and will do our utmost to help you find a solution. For personalised handling of the problem, we suggest that you contact CEVA logistics customer service as soon as possible. To do so, you can send a message via the contact form. Our teams will get back to you as soon as possible and will do everything in their power to return your shipment to you.