Operational excellence is a founding value of CEVA Logistics. This commitment to quality is the key to providing the best services and supply chain management in the industry. We achieve excellence through many small steps, each of which has a positive impact on our customers’ supply chains.
Customer service is firmly rooted in our culture. Even in the event of a complaint, we are therefore fully committed to dealing with it in the best possible way in order to help you and to find a solution to your problem.
If you wish to file a complaint, you can contact the CEVA team in two different ways.
To submit a claim for a lost or damaged shipment, complete the “Submit a claim” form on our website. A CEVA Logistics representative will assess your request and contact you.
If you wish to file a complaint about another issue, you can also contact our customer service department using the contact form on our website.