The logistics industry is undergoing a revolutionary transformation driven by cutting-edge technologies like Artificial Intelligence (AI) and robotics. While the outward appearance of warehouses, freight trucks and shipping containers may seem unchanged, a closer look shows that data, innovation and technology are shaping the future of logistics. CEVA attended VivaTech 2024, an annual technology conference that gathers industry experts from around the world to discuss the latest digital breakthroughs and innovations.
Leaders from CEVA shared and discussed relevant technology advancements with key industry experts and start-ups to learn more and talk about new disruptive technologies in the logistics industry. They witnessed what an exciting time it is for the logistics industry, and while the industry is just at the start of using robotics and AI, these innovations will surely transform the industry over the next 10 years. McKinsey estimates that firms will derive between $1.3 trillion and $2 trillion a year in economic value from using AI in supply chains and manufacturing. Logistics companies are no longer competing solely on speed and efficiency but also on their ability to offer innovative, agile and sustainable solutions. Robotics are minimizing human errors in order fulfillment, AI is optimizing operational speed and efficiency, and automation tools are enabling seamless and rapid workflows.
AI and robotics have numerous applications in logistics that might modify the whole sector as it is now, ranging from predictive logistics and planning to automated warehouses and customer service assistance. According to Forbes by 2025, 181 zetabytes of data will be created, with AI-powered systems more and more evolved the potential evolution of predictive logistics it’s can take the efficiency of supply chain to higher levels.
Logistics providers are now at a crossroads in adopting AI, robotics and other new-age technologies into their day-to-day operations. This often involves adapting warehouse facilities, processes and training employees how to interact and optimize these new tools. CEVA is embracing this new era in logistics, with several projects already in action.
Efficient transport coordination is critical for timely delivery of goods. Advanced algorithms enable AI to analyze various variables, such as transportation modes, traffic data, load constraints and carbon emissions, to optimize delivery routes. Modern logistics leverage multimodal transport, and AI plays a crucial role in coordinating and optimizing these different modes, helping to plan efficient multimodal routes, minimize transit time and costs.
CEVA leverages a proprietary freight optimization tool, to combine sustainability and efficiency for transportation. The new function within the myCEVA platform uses AI to provide transportation routes options that factor in cost, speed and carbon emissions. This data is presented in myCEVA’s user-friendly interface, allowing CEVA customers to quickly analyze options based on preferences and priorities, including CO2 emissions.
Automated warehouses equipped with AI and robotics significantly improve efficiency and accuracy in inventory management and order fulfillment. CEVA optimizes supply chains through innovative technologies, creating more efficient supply chains with automation and robotics. CEVA's warehousing solutions leverage AI-powered robotics and IoT to streamline operations, boost productivity, minimize errors and improve sustainability efforts like reducing energy consumption. Robots work alongside employees, enhancing efficiency and safety for the valuable workforce.
CEVA recently deployed two different types of robots in a Los Angeles, California facility. The Boston Dynamics Stretch Robots unload and process hundreds of boxes per hour, working around the clock to improve efficiency and prevent safety concerns associated with manual labor for the same processes. Simultaneously, Spot, the robot dog, patrols the premises 24/7, ensuring product security. The deployment of these unique robotics showcases how innovation and technology benefit customers.
AI-powered tools are revolutionizing the way we all work also by providing employees resources to eliminate time consuming tasks and inefficiencies, empowering them in their roles. In the world of logistics, the benefits are numerous. From scheduling deliveries to resolving customer issues, AI enables customer service teams to work quicker, more efficiently and reduce errors.
CEVA utilizes Generative AI to support customer support teams in providing faster, more accurate solutions to customers based on live data. AI analyzes requests, collects and processes data layers, and provides instant suggestions. In this way, CEVA customer support teams have the information they need to quickly resolve customer questions and concerns, reducing resolution time.
Innovations like AI, robotics, and automation tools are paving the way for a bright future in logistics. The benefits are obvious and unlimited: optimizing efficiency, reducing operational costs, enabling more sustainable logistics solutions, and much more. The use of big data and predictive analytics enables nimble and agile logistics, reducing processing and transit times while quickly responding to inevitable changes on demand. CEVA embraces these cutting-edge solutions and technologies to support customers for their logistics needs today and in the future.