Job opportunity
Dare to grow Job reference 122974

Customer Finance Specialist - Retail

Location Plainfield, Indiana, United States
Team Finance

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?  




This position manages the AR for large national retailers.  Functions include processing of payments and managing deductions to ensure the account maintains current. Position responsible for collection of funds in a timely manner.  Person is responsible for developing and maintaining professional relationships with internal and external people to ensure high client satisfaction.  Must stay current on all necessary vendor compliance requirements. Telecommuting options are available per department's need. 




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Process payments for retail accounts.
  • Have working knowledge of deduction types.
  • Ability to research deductions and determine validity.
  • Work with other teams to ensure all processes flow smoothly.
  • Attend regular meetings to collaborate with sales team.
  • Reconcile unapplied credit/debit transactions.
  • Research and direct application of incoming cash.
  • Assist in the resolution of customer claims for loss/shortage/pricing and return variances.
  • Ensure timely research and issuance of unauthorized deduction chargebacks.
  • Maintain up to date understanding of Vendor portals and contracts.
  • Provide back-up support of team responsibilities as needed.
  • Perform other duties as required and assigned.




  • Provide back-up support of team responsibilities as needed.
  • Provide recommendations for continuing improvements for processes and procedures.







  • 2 years experience in an entry level accounting role required, additional accounting experience is highly desired. Education in accounting from an accredited college can substitute for the required experience on a year for year basis, additional education is desired.  
  • Understanding of basic accounting.
  • Ability to understand and interpret contracts and compliance agreements.
  • Ability to multi-task through several different processes.
  • Navigate multi systems for research.
  • Great attention to detail.
  • Analytical minded.
  • High level of accuracy.
  • Excellent with numbers and math skills.
  • Efficient in Microsoft Excel and Word, advanced excel skills is highly desired.
  • Excellent time management.
  • Ability to work well with others.
  • Self-motivating and can work independently.



  • The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.
  • Ability to do formulas in Excel.
  • Ability to research on multiple levels.
  • Ability to handle confidential information.




We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.





CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.