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Job opportunity
Dare to grow Job reference 122118
24/6/2022

Manager, Project Management (Shipwire)

Location Santa Clara, California, United States
Team Contract Logistics, Support Functions, Ecommerce

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

 

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?  

 

Product Manager 

YOUR ROLE 

Shipwire is a CEVA Logistics company that helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology, commerce, and supply chain services to businesses around the world.   
You are an experienced manager, product management looking to shape Shipwire, a leading Software as a Service E-commerce & Logistics platform. You are great at distilling customer and market needs into the product elements that will delight our customers and grow our business. Shipwire is growing a new business line and is looking for a Manager, Product Management, to help drive this!  
 

 

 

WHAT ARE YOU GOING TO DO? 

  • Manage a small team of product managers and own a specific product area of Shipwire platform. 

  • Participate in defining the strategy for the new business line as well as rolling up your sleeves to execute the plan in a cross-functional organization. 

  • Adjust quickly to jump on new opportunities and manage customer expectations. 

  • Customer liaison between the customer success managers and customer care representatives 

  • Attend customer meetings 

  • Represent the Shipwire platform 

  • Identify market opportunities, build business cases, and help drive product roadmap milestones. 

  • Gather customer requirements and work with your team to turn them into well-defined product requirements and specifications. 

  • Critical thinker to be able to troubleshoot issues and provide recommendations to management, engineers, and peers. 

  • Partner closely with the engineering managers and leads to help determine the best technical implementation methods as well as execution schedule. 

  • Work with cross-functional stakeholders to align teams around the product definition. Track product development and develop product launch plans. 

  • Assess product success and customer satisfaction and feed them back into the product definition process. 

  • Attend weekly triage meetings. 

  • Data analysis 

  • Ability to write SQL and answer business questions with data 

  • Analyze and provide product insights about customer data 

  • Own monitoring and driving tactical execution across Santa Clara and offshore. 

 

WHAT ARE WE LOOKING FOR? 

 

  • 2+ years of product management or relevant work experience 
  • 5+ years of professional experience working with internet-based services, online applications, eCommerce, or logistics 

 

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. 

 

 

WHAT DO WE OFFER?  

  • Medical, Dental, Vision Available Upon Start Date 

  • Employer Matched 401(k)  

  • Paid Time Off (PTO) + Sick Days 

  • Tuition Reimbursement & Career Development 

  • A Company Culture Rich in our Vision and Values with an Open-Door Policy 

  • Company Observed Holidays 

  • Discount Programs that include Wellness, Technology, Retail, and more! 

 

 

ABOUT TOMORROW  

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.  

 

 

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.