Job opportunity
Dare to grow Job reference 114698

Customs Rater

Location Mississauga, Canada
Team Support Functions, Operations Support
Working Hours Rotating

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.  We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?  

OUR ROLE, Customs Ops Admin, Mississauga Ontario Canada

Do you have the eye of a bold eagle, the concentration of a hunting lioness, the social skills to work and communicate with a team? Well, you may be the Customs Rater we are looking for. Your mission will be responsible for performing clerical rating duties requiring analysis and judgement. The Customs Rater will have acquired thorough working knowledge of company procedures related to work performed. Models and acts in accordance with our guiding principles and core values.




  • 2 positions available - possibly rotating evenings and days or either/or to be determined. 
  • Examines invoices, manifest and other supporting documents for conformity to tariff and customs regulations.
  • Interfaces with Canadian customs, customers and/or field offices to affect the timely and accurate release and acquittal of shipments.
  • Updates information for Customer Maintenance, updates and maintains SOP’s for all assigned accounts, including tariffs classification.
  • Adjust errors and handles complaints regarding customer issues and/or company policies.
  • Obtains customs paperwork by calling shipper/clients.
  • Provides customer service.
  • Tracks and traces shipments.
  • Provides customs supports to out outports.
  • Rates B3 entries with correct tariff classifications.
  • Perform other duties as assigned.




  • High School Diploma or GED required
  • Bachelor’s degree in related field or equivalent experience an asset
  • 2-3 years Customs industry experience
  • CCS designation
  • US CCS designation an asset
  • Well versed in all aspects of the Canadian Customs Tariffs and Department Regulations
  • Excellent PC and keyboard skills
  • Direct experience with interacting with mid-large size customers
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Thorough knowledge of shipping regulations and policies.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.




With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.




We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.


To express interest in this position, please visit https://careers.cevalogistics.com/ to apply.  

Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Applicants requiring accommodation are asked to make their needs known in advance.   Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

We sincerely thank all applicants who express an interest in this role; however, only those being directly considered will be contacted for an interview, no phone call or agency inquiries please.  In the event of a restructuring, reorganization, etc, the Company reserves the right to place employees in new positions without benefit of posting.  Additionally, the Company may not post executive or certain other management level positions.