Job opportunity
Dare to grow Job reference 109598

Dispatch Clerk

Location East Liberty, Ohio, United States
Team Contract Logistics
Working Hours Night Job

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.  We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?  



Responsible for ensuring timely and accurate delivery of product(s) to the customer with responsibility for a wide variety of administrative tasks to support the entire operation. Additionally, responsible for ensuring conformity with DOT and Company compliance items.



  • Dispatch shuttle drivers, input driver logs, complete drive route bags and process DVIR’s.
  • Comply with all safety procedures and report any unsafe condition or practice immediately to Management or the Safety Committee.
  • Data entry for shuttle billing, fuel log reporting, payroll and KPIs for DSO billing and lease driver reporting.
  • Enter metrics and billing information into tracking database.
  • Ensure accuracy in the completion of driver paperwork or flag for follow-up.
  • Address all incoming inquires with supervisors and customer in person and on the phone.
  • File all paperwork and keep all information in an orderly, organized manner for easy retrieval.
  • Identify and report where corrective action is needed and escalate if necessary.
  • Perform administrative and scheduling tasks as required.
  • Execute special projects as required by Contract General Manager.




Education and Experience:

  • High School Diploma or GED.
  • 1 year in a similar role.
  • Experience with ISO Quality Standards, Transportation of Dangerous Goods, WHMIS and customer service.
  • Associates Degree
  • 2 years’ experience in similar role.
  • Experience with 3PL Warehousing, Logistics Supply Chain, Health and Safety Compliance and Driver Dispatch.




  • Ability to perform data base entry, driver log and fuel reporting and ability to process DVIR’s.
  • Time management skills, ability to multi-task and clear written and oral communication skills.
  • PC literate. Proficiency in Microsoft Office, internet, web-based and job specific software applications.
  • Decision making and conflict resolution skills with the ability to think outside the box.
  • Managerial accounting skills, ability to use and explain accounting regulations and demonstrated success in supervising and providing daily guidance and training to staff on A/P accounting and other workflow issues.
  • Ability to analyze complex problems and develop appropriate solutions.





With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.


We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.


It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.



We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.




As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.