Elevating Employee Skills through Training
Greater China Learning Center show CEVA’s Pursuit of Excellence in Training
CEVA is committed to excellence in every field, business line, department or activity. One of the best examples of CEVA’s pursuit of excellence, to elevate employee skills through training, is the Greater China Learning Center. The team there wanted to find the best solution for the different learning needs of the employees in Mainland China, Hong Kong and Taiwan to develop their full potential in the various areas of competency.
What does the Learning Center offer?
The Greater China Learning Center has different functions. It provides the guidelines and policies related to learning and development, and supports local teams in designing training courses and/or selecting learning vendors too. The Center also monitors the implementation of all the different learning activities at CEVA Greater China level. When it comes to the content learning offer in general, the Greater China Learning Center offers three types of training streams: Product Stream, Function Stream and General Stream.
The GC Learning Center combines a mix of training topics, such as leadership programs, business skills, interpersonal skills and onboarding projects to assist employees in their personal growth and career development.
In order to provide the best learning solutions to meet different developmental needs, internal and external course resources, along with industry experts provide a variety of different learning formats, from group training, workshops, sandbox environments, role play and more.
In addition to the rich network of CEVA’s internal experts that are part of the Volunteer Trainers Program, one of the internal resources that the GC Learning Center promotes is the Group e-learning platform, CMA CGM Academy, which empowers employees to engage in self-directed learning.
As part of monitoring all the training, the GC Learning Center verifies the training effectiveness per need, with different methods of assessment; for example quizzes tests, Q&A and hands-on operations that are implemented after training sessions.
Great success
In 2023, 1,300 employees were part of the GC Learning Community. Almost 91% of employees participated in at least one training session and the majority of them took advantage of the three days of training a year that CEVA offers them.
With an average of four training sessions per week organized in 2023, the next step for the GC Learning Center is to build a rich resource library of learning options, as well as becoming a platform for internal trainers and active learners to showcase and exchange ideas. This is how the GC Leaning Center aims to boost the culture of continuous learning, which will equip CEVA’s people to pursue excellence.
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I am delighted to have joined the CEVA GC Learning Center as an internal trainer. Through the preparation of the training materials, I have sorted out my existing knowledge of air logistics and organized some elements in a more detailed manner. The courses provided by the Learning Center have enabled me to better and more accurately share air product knowledge with my colleagues.
Selina CHENG Air Product Development Manager - Greater China Learning Center Internal Trainer & Trainee
After joining CEVA logistics from FM China, I quickly gained a deeper understanding of the company's products and functions through a series of training courses at CEVA GC Learning Center. The training at the Learning Center is varied, with multi-dimensional experts in charge, so that all aspects of knowledge and skills are practiced. The most impressive part is the interactive sessions: the coaches organized various interactions and solved problems by combining them with the current work scenarios of the employees and the difficulties they had encountered.
Mr. Jerry WANG Ground & Rail Business Process Excellence Supervisor - Greater China Learning Center Trainee
By crafting and following my Individual Development Plan (IDP) provided by the GC Learning Center, I've actively engaged in Drucker's management training and finance courses. This strategic approach has not only helped me achieve my management goals but has also contributed significantly to my professional and personal growth.
Jessie YUFVL Customer Service Expert - Greater China Learning Center Trainee
The Learning Community is more than a place to acquire knowledge; it's a catalyst for personal and professional development. It empowers us to confidently face new challenges, seize opportunities, and shape our own growth trajectory.
Jordon QIAOAir Customer Service Supervisor - Greater China Learning Center Volunteer Internal Trainer & Trainee