When it comes to operations, we are perfectionists – and we use a systematic approach that helps us do every job right, every time. Our process covers each stage of a project – from ensuring a perfect start-up, to working for ever-increasing efficiency, to constantly measuring results.

Our Zero Defect Start-Up process gets each project off to a good start. The process lets you define the specific quality and service levels you expect, and provides the framework for us to meet those standards. We consider a project successfully started only when you are confident that we will succeed at every stage of planning and execution – and when we reach 100% of the service, quality and efficiency standards we agree on.

Once a project is underway, we never stop working to make it more efficient. Our use of the LEAN philosophy creates ongoing improvements throughout the life of a project. Our employees are empowered to constantly look for new ways to improve day-to-day processes, finding and eliminating waste such as over-production, over-processing and unnecessary motion.

We monitor all that we do with performance management and quality management systems. Drawing on our decades of experience, we’ve developed a set of standard key performance indicators (KPIs) that we constantly measure and report on so you always know exactly how we’re performing. And we use a balanced scorecard to put each measurement into the context of your overall business and operational needs.

We offer a selection of SMART solutions for targeted sectors. These are standard solution sets for industry segments with similar needs. Each set leverages our deep sector expertise and best practices to address common needs, while allowing for customization in areas unique to your business and operations.

Our process is critical to achieving the operations excellence we’re known for, but just as critical are the people behind the process – and at CEVA we’ve got some of the best in the business. From our design engineers who develop the right solutions for you, to our account managers who ensure that you are satisfied with every aspect of our service, to every one of the individuals who works on your day-to-day operation – CEVA people are passionate about supply chain management. Our passion combined with our proven processes translate into operations excellence.