Absolute excellence in everything we do
We know that excellent performance delivers benefits right across our business. Outstanding service leads to satisfied customers, which results in increased revenue. It ensures we get things right faster, we recruit and keep talented people, we deliver better returns to our investors and we improve our reputation in the market.
Achieving excellence – rather than just talking about it –means it must be a golden thread running through all we do, from finance to human resources. It is not about passing fads or special task forces, but about how each one of us does our job every single day. That’s how we deliver superior and sustainable value for our customers, colleagues, shareholders and society.
And because we are a large company, with thousands of customers, 51,000 employees and 1,000 locations around the world, this takes a lot of hard work.
It’s vital that our culture of excellence goes right through the business, from the loading bay to the boardroom. And there is no better place to demonstrate it than in our operational locations.
We have developed programs to inspire people in every CEVA location to continuously improve their performance. We constantly audit performance at our sites and have a global team of trained professionals who provide practical support in four critical areas:
In several key market sectors we use SMART Solutions to apply proven best practices to new projects, working with customers to deliver the most efficient, highest quality supply chain to meet their needs.
If you can’t measure it, you can't manage it. We have designed and applied a standard set of performance measures to make continuous improvement in efficiency, quality, service, safety and people.
We have invested time and effort in understanding how to apply LEAN methodology to logistics. We empower our employees to continuously find ways to improve processes by identifying and eliminating waste, inflexibility and variability.
This project management methodology enables us to minimize the risk inherent in new projects, forming a mutually beneficial partnership with our customers.